Marketplace Rules
Guidelines for a safe and trusted marketplace experience for all users
Allowed Items
- Authentic footwear only - All items must be 100% authentic with verifiable provenance
- Sneakers, boots, heels, sandals, and casual footwear from recognized brands
- New and pre-owned items in clearly stated condition
- Original packaging when available (boxes, tags, accessories)
Prohibited Items & Behaviors
- Counterfeit or replica items - Zero tolerance policy
- Stolen merchandise - All items must be legally obtained
- Items with undisclosed damage or misrepresented condition
- Off-platform transactions - All sales must go through RePace
- Harassment or abusive behavior toward other users
- Price manipulation or fraudulent practices
Listing Requirements
- 1Clear, high-quality photos showing all angles and any flaws
- 2Accurate condition description (New, Like New, Good, Fair)
- 3Correct size and sizing system (US, UK, EU)
- 4Complete brand and model information
- 5Disclosure of all defects (scuffs, stains, sole wear)
Pricing Guidelines
- All prices must be in Singapore Dollars (SGD)
- Prices should reflect fair market value
- No excessive price gouging during high-demand releases
- Be responsive to market conditions and adjust prices accordingly
- Remember that fees will be deducted from your final payout
Communication Rules
- Keep all communications professional and respectful
- Do not share personal contact information
- Never arrange off-platform payments or meetups
- Report suspicious messages to our support team
- Respond to buyer inquiries within 24 hours
Consequences of Violations
Violations of these rules may result in:
- 1st Offense:Warning and listing removal
- 2nd Offense:Temporary account suspension (7-30 days)
- 3rd Offense:Permanent account termination
- Severe Violations:Immediate permanent ban (counterfeits, fraud, illegal activity)