Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information to provide and improve our services. This includes:
Information You Provide
- Account registration details (name, email, password)
- Profile information (avatar, preferences)
- Shipping and billing addresses
- Payment information (processed securely via our payment providers)
- Communications with our support team
- Listing information and images for sellers
Information Collected Automatically
- Device information (browser type, operating system)
- IP address and location data
- Usage data (pages visited, features used)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
- Process transactions and deliver products
- Verify user identity and prevent fraud
- Communicate about orders, updates, and promotions
- Improve our platform and user experience
- Provide customer support
- Comply with legal obligations
- Analyze trends and platform usage
3. Cookie Usage
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Analyze how our platform is used
- Deliver relevant advertising
- Prevent fraud and enhance security
For more details, please see our Cookie Policy.
4. Data Sharing
We may share your information with:
- Service Providers: Payment processors, shipping partners, authentication services
- Transaction Parties: Limited information shared between buyers and sellers to complete transactions
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for data transmission
- Secure password hashing
- Regular security audits and monitoring
- Access controls and employee training
- PCI DSS compliance for payment processing
6. Your Rights
Under applicable privacy laws, you have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing of your data
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, please contact us at privacy@repace.sg or through your account settings.
7. Data Retention
We retain your personal data for as long as:
- Your account remains active
- Needed to provide our services
- Required by legal obligations
- Necessary to resolve disputes
Transaction records are retained for 7 years for tax and legal compliance purposes.
8. International Transfers
Your data is primarily stored and processed in Singapore. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
9. Children's Privacy
RePace is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. The "Last updated" date at the top indicates when this policy was last revised.
11. Contact Us
For privacy-related inquiries or to exercise your rights, contact us at:
Email: privacy@repace.sg
Address: RePace Pte Ltd, Singapore
Data Protection Officer: dpo@repace.sg